Ecommerce OfficerApply now Job no 628911Location Dubai Dubai Head Office eCommerce Commerce is an exciting new support function within Alshaya as the business launches transactional websites for a number of the 70 brands and 19 countries within the Alshaya portfolio. The function is rapidly building Alshaya's multichannel capability to deliver customers' choice and convenience when shopping in a number of rapidly growing online emerging markets. The function is split in to 4 key areas – Trading and Merchandising Operations and Program Management Design and Content as well as Digital Marketing. We are looking for an ambitious and adaptable Ecommerce Officer to join our Retention Marketing team.Working with the Retention Marketing team you will responsible for supporting the timely and effective delivery of email and CRM campaigns programmes and initiatives within the brand marketing and communications functions.Responsibilities Responsible for the execution and delivery of the email campaigns from email and audience building to results trackingSupport and coordinate the CRM strategy in conjunction with the Retention Analytics Marketing Manager by utilising the full mix of communication channels on offerResponsible for managing retention campaigns and segment targeted activitiesAssist with developing and executing the email strategySupport brand online teams to build and execute new customer sign up initiatives and programsFacilitate ongoing reporting and insight into email and work closely with team to continuously improve all email marketing KPI's including deliverability opens clicks and revenueMonitor competitors' marketing activities maintain a library of communications and follow industry best practices. Skills Requirements University Graduate with relevant qualification in Marketing or CRMMinimum 34 years' experience in a marketingCRM based Role especially in EmarketingAbility to work in a deadline driven environmentExperience in using email marketing software including conditionaldynamic content via Exact TargetSQL HTML and Dreamweaver skills Adobe Photoshop Adobe Image Ready or similar software.Knowledge of database segmentation techniques marketing and campaign analysisExceptional time management and interpersonal skillsExceptional analytic and problem solving skills.Good understanding of email marketing best practicesAbout Us M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world's most recognized retail brands including Starbucks HM Mothercare Debenhams American Eagle Outfitters P.F. Chang's The Cheesecake Factory Victoria's Secret Boots Pottery Barn Office Depot and KidZania. The company operates over 2500 stores across 8 divisions Fashion Footwear Health Beauty Food Service Optics Pharmacy Home Furnishings Office Supplies and Leisure Entertainment. Alshaya's stores can currently be found in 19 markets across the Middle East and North Africa Russia Turkey and Europe and the com more...
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